What We Collect and Why
When you open an account, we collect the details you provide — name, contact information, and the payment method you choose, whether that is JazzCash, Easypaisa, or Raast. Transaction records are kept to process deposits and withdrawals correctly and to meet the record-keeping requirements that apply
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in eligible regions. We also collect device and session data — browser type, IP address, and login timestamps — to keep your account secure and to detect unusual access patterns. If you contact support, that conversation is stored so we can follow up accurately. We do
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not sell your personal data to third parties. Data shared with payment processors like JazzCash, Easypaisa, and Raast is limited to what those processors need to complete your transaction. Retention periods depend on the type of data: active account data is held while your account remains
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open; transaction records are kept for the period required under applicable law in your region. You can request a copy of your data or ask us to delete it by writing to our support team. Availability of this service depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.